Free 30-minute Discovery Call
Talk with a Proposal Specialist — free.
Service Description
Not sure which service fits your project or where to start? Schedule a free 15-minute Discovery Call with a Proposal Specialist. We’ll review your goals, timelines, and current challenges, then recommend the right service or Help Desk package for your needs. This call is ideal if you: • Aren’t sure which ticket or package is right for you. • Want help scoping a proposal, grant, or back-office project. • Need advice before uploading your solicitation or request. You’ll leave the call with clear next steps, a recommended scope, and a path to your free Project Confirmation.
Cancellation Policy
Cancellation & Payment Policy We are committed to making your experience smooth, professional, and fair. The following policies apply to all sessions, packages, and project services. Booking All sessions and services must be scheduled at least 24 hours in advance. Single sessions require full payment at the time of booking. Packages may be paid in full online or secured by invoice. For invoice payments, a non-refundable deposit equal to 30% of the package price is due within 48 hours of booking confirmation. Remaining balances will be invoiced weekly based on hours completed. Multi-session packages and prepaid hour blocks are valid for up to 12 months from purchase unless otherwise noted. Rescheduling & Cancellations You may reschedule or cancel with at least 24 hours’ notice. Cancellations made less than 24 hours before your appointment, or no-shows, will be counted as completed and are non-refundable. Prepaid sessions or packages not used within the 12-month validity period are non-refundable and cannot be rolled over. Deposits are non-refundable but may be applied to rescheduled bookings if at least 24 hours’ notice is provided. Waitlist If a time slot is full, you may join the waitlist. If a space opens, you will receive an email notification and will have 12 hours to confirm. Waitlist spots are offered on a first-come, first-served basis. Refunds Because time and preparation are reserved for each client, all payments are non-refundable. If you cancel with at least 24 hours’ notice, your payment or session credit will remain valid during your 12-month package or project period. Commitment to You Our policies are designed to respect your time as well as ours, ensure fairness for all clients, and keep scheduling simple. Thank you for your understanding—we look forward to supporting your proposal needs.
Contact Details
info@remoteproposaldesk.com